<div class="container_title"><h1>Privacy & Security</h1></div><div class="container_content"> <center> <h2 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style=""><b><span style="text-transform: uppercase;">Online Services Terms of Use</span></b></span></span></h2> </center> <span style="font-size: 12.0pt;"><span style="">These ONLINE SERVICES TERMS OF USE (“TERMS OF USE”) state the terms and conditions that govern your use of the website(s), web services, web-based applications, and mobile applications (“Online Services”) offered by the Pennsylvania Higher Education Assistance Agency (PHEAA). By accessing or using any of the information, materials, or functions available on or through Online Services, you agree to and understand, and are legally bound by, these TERMS OF USE. PHEAA may amend or change the Online Services offered, or these TERMS OF USE, from time to time, at PHEAA’s sole discretion, by posting updated terms and conditions within Online Services or by providing written notice to you by email, through a website, or U.S. Mail. You agree to be bound by any modifications, changes, or revisions made by PHEAA to the Online Services or to these TERMS OF USE upon the date of their modification, change, or update by PHEAA. You agree that you are responsible for reviewing these TERMS OF USE regularly, and your continued use of Online Services constitutes your acceptance of any modifications, changes, or revisions to Online Services or these TERMS OF USE.</span></span><br> <br> <span style="font-size: 12.0pt;"><span style="">These TERMS OF USE are in addition to any other terms and conditions that may apply to accounts you have with PHEAA or to any other services or information provided by PHEAA. Where appropriate, please review those specific terms and conditions.</span></span><br> <br> <span style="font-size: 12.0pt;"><span style="">As used in these TERMS OF USE, “you” or “your” refers to you or to any other person you authorize to use Online Services on your behalf. “PHEAA” refers to PHEAA or any agent, designee, or contractor of PHEAA.</span></span><br> <br> <span style="font-size: 12.0pt;"><span style="">PHEAA intends for the information, materials, and functions contained on Online Services to be as current and accurate as possible but cannot guarantee and does not warrant the accuracy or reliability of the information, material, or functions available through Online Services. Any calculations, functions, or tools available on Online Services are intended only to provide estimates that may differ from actual amounts that are applicable to you or to your account. </span></span><br> <br> <span style="font-size: 12.0pt;"><span style="">Submission of any forms via Online Services does not automatically qualify you for financial aid or other requested action. PHEAA reserves the right to deny or invalidate requests, forms, or applications submitted. Any requests or submitted applications are subject to review and approval by PHEAA based on the applicable eligibility requirements.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Account Information, Password/Passphrase Protection, & Indemnification</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Online Services include secure online and mobile tools that enable you to manage your account with us via the internet. If you create an online account, you are responsible for maintaining the confidentiality of any username and password/passphrase and for any and all activities that occur under your password/passphrase or account. You agree to protect and keep confidential your account information, user ID, password/passphrase, or any other means of accessing your online account or any other information or content through PHEAA’s Online Services, as applicable. You also agree to immediately notify PHEAA of any unauthorized use of your account or any other breach of security known to you regarding your account or use of PHEAA’s Online Services by phone at 1-800-233-0557. If you disclose any of the foregoing information, you assume all risks and losses associated with such disclosure. If you permit any other person to access your account or your account information, user IDs, password/passphrase, or any other means of accessing your account, you are responsible for any resulting transactions or activities. Upon receipt of information or evidence regarding unauthorized access, PHEAA may block or temporarily prevent access to your account until the access problem can be resolved. You agree to indemnify, defend, and hold harmless PHEAA, its directors, officers, employees, and agents from and against all losses, expenses, damages, and costs, including reasonable attorney fees, arising out of or relating to your use of Online Services or use by any other person accessing Online Services using your username and password/passphrase or other means of account access. PHEAA reserves the right to terminate your online account access after an extended period of inactivity.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Consent for Services & Data Retention</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Your use of certain services will serve as your consent for PHEAA to use and store the information necessary in order to perform the services.</span></span><br> <br> <span style="font-size: 12.0pt;"><span style="">For example: </span></span> <ul> <li><span style="font-size: 12.0pt;"><span style="">Choosing to opt-in to allow PHEAA to remember your device identifier for identity management will serve as your consent to provide that service and store your device identifier.</span></span></li> <li><span style="font-size: 12.0pt;"><span style="">Your provision of your mobile phone number during the account creation and recovery process will serve as your consent to permit PHEAA to contact you as described in the <b>Text Messaging (SMS) or MMS Terms</b> section below. You may revoke this consent by contacting PHEAA by phone at 1-800-692-7392 or through student portal. Additional terms related to Text Messaging and MMS can be found below.</span></span></li> </ul> <span style="font-size: 12.0pt;"><span style=""> </span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Limitations on Use</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Users shall not transmit any material or information to Online Services that is abusive, threatening, racist, indecent, false, libelous, defamatory, obscene, profane, or solicitous, infringes on any copyright or other proprietary rights of any other person or entity, or otherwise could result in civil or criminal liability under the law. Users shall not abuse or harass another person through Online Services. Users are responsible for respecting and adhering to state, federal and international laws at all times with respect to their use of Online Services. Any attempted violation of law may result in criminal or civil litigation against the offender by PHEAA or any proper authority. PHEAA will fully comply with applicable authorities to provide any information necessary for the litigation process. PHEAA reserves the right to suspend, block, and/or revoke access to Online Services for any User who violates these Terms of Use.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Security of Transmissions</span></span></h3> <span style="font-size: 12.0pt;"><span style="">There may be security, transmission, or other risks associated with use of the internet and Online Services and you expressly assume any and all such risks. You are responsible for obtaining all software, hardware, or other equipment necessary to use Online Services, including, without limitation, the use of up-to-date web-browsers and appropriate encryption, antivirus, anti-spyware, and internet security software. Online Services may contain encryption methods that are not supported by all browsers. If you are not using a browser that supports 128-bit encryption, you may be unable to view all the information and materials contained in Online Services.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Intellectual Property Notices</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Except where otherwise expressly noted in these TERMS OF USE or within the content of Online Services, the contents of Online Services, including, but not limited to, graphics, icons, text, screens, software, and overall appearance of Online Services, are the sole and exclusive property of PHEAA or exclusively licensed by PHEAA and are protected by United States copyright and trademark laws. The posting of the contents of Online Services is not a waiver of any of PHEAA’s proprietary rights, including, but not limited to, copyrights, trademarks, service marks, patents, and other intellectual property, nor a transfer by implication, estoppel, or otherwise of any such rights or of any license to you or to any third party.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Children’s Online Privacy Protection Act</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Consistent with the Children’s Online Privacy Protection Act (COPPA), PHEAA will not knowingly collect or retain information submitted by children under the age of 13. If PHEAA learns that PHEAA unknowingly collected personally identifying information from children under 13 years of age, PHEAA will immediately take all reasonable measures to delete the information from PHEAA’s computer systems and all other data systems.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Third-Party Links & Resources</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Online Services contains links to other internet sites and resources that are not related to or controlled by PHEAA. PHEAA assumes no responsibility or liability for any errors or omissions in the material or information available on or through such other internet sites or resources. The existence of such links is not an endorsement by PHEAA of such internet sites or the resources, contents, or operators thereof. In addition, such other internet sites and resources may provide less security than PHEAA. Your access to and use of such internet sites and resources is at your own risk.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Personal Data Collection & Privacy</span></span></h3> <span style="font-size: 12.0pt;"><span style="">For information on how PHEAA collects personal information, and uses and shares such information, see PHEAA’s Online Privacy Policy and PA State Grant Rights and Responsibilities Certification Document.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Warranties Disclaimer</span></span></h3> <span style="font-size: 12.0pt;"><span style="">ONLINE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND INFORMATION, MATERIALS, AND FUNCTIONS MADE AVAILABLE ON ONLINE SERVICES, IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PHEAA MAKES NO REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY WEBSITE OPERATED BY A THIRD PARTY. YOU ACKNOWLEDGE AND AGREE TO USE ONLINE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND INFORMATION, MATERIALS, AND FUNCTIONS PROVIDED BY PHEAA (INCLUDING THIRD-PARTY INFORMATION, MATERIALS, FUNCTIONS, PRODUCTS, AND CONTENT) AT YOUR SOLE RISK, AND FURTHER ACKNOWLEDGE AND AGREE THAT PHEAA DOES NOT GUARANTEE AND DOES NOT WARRANT THAT YOUR ACCESS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE OR THAT THE ONLINE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND INFORMATION, MATERIALS, AND FUNCTIONS ACCESSIBLE FROM ONLINE SERVICES, WILL BE FREE OF COMPUTER VIRUSES OR OTHER MALICIOUS, MISCHIEVOUS, OR DESTRUCTIVE PROGRAMMING. PHEAA RESERVES THE RIGHT TO CHANGE, MODIFY, ADD, OR REMOVE PORTIONS OF ONLINE SERVICES AT ANY TIME, FOR ANY REASON AND WITHOUT PRIOR NOTICE TO YOU.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Damages</span></span></h3> <span style="font-size: 12.0pt;"><span style="">PHEAA shall not be liable for any loss, injury, or damages, whether special, direct, indirect, incidental, or consequential, including but not limited to, loss of revenues, opportunities, profits, or data, whether arising from or related to any action in contract, negligence, tort, or otherwise, which may result from your use of Online Services or the material and information contained herein or in connection with any failure of performance, error, omission, interruption, delay in operation or transmission, computer virus, malicious code, line system failure, loss of data, loss of use, or other defect related to Online Services, even if PHEAA is aware of the possibility of such damages.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Choice of Law</span></span></h3> <span style="font-size: 12.0pt;"><span style="">Your access to and use of Online Services and these TERMS OF USE shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to the conflict of laws thereof, and the laws of the United States of America. The venue for any proceeding regarding these TERMS OF USE shall be in a court with competent jurisdiction over PHEAA in Dauphin County, Pennsylvania.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Text Messaging (SMS) or MMS Terms</span></span></h3> <span style="font-size: 12.0pt;"><span style="">By providing your mobile phone number as an account recovery method, you consent to receive a text message with a verification code as a second factor when signing into your online account from an unrecognized device. The frequency of text messages you receive will vary depending on the frequency by which you use your online account or require verification codes to assist with username and/or password/passphrase recovery. By agreeing to allow PHEAA to contact you on your mobile number(s), you may receive text messages regarding general account information, the frequency of these messages depends on account status. Message and data rates may apply, and carriers are not liable for delayed or undelivered messages. You can unsubscribe at any time by texting STOP.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Miscellaneous Terms</span></span></h3> <span style="font-size: 12.0pt;"><span style="">To the extent any portion of these TERMS OF USE are determined to be unenforceable by a court of competent jurisdiction, such portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and these TERMS OF USE as so modified, shall remain in full force and effect. No waiver by PHEAA of any right or term or provision of these TERMS OF USE will be deemed a waiver of any other right, term or provision of these TERMS OF USE at that time or a waiver of that or any other right, term, or provision of these TERMS OF USE at any other time.</span></span> <h3 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style="">Modification</span></span></h3> <span style="font-size: 12.0pt;"><span style="">PHEAA may modify the TERMS OF USE at any time. In the event PHEAA makes any material changes the TERMS OF USE, users will be able to view the changes on PHEAA’s website. The most recent policy is available through PHEAA’s websites and any questions about the TERMS OF USE can be directed using of the below contact numbers.</span></span> <h3 style="color: rgb(0,76,115);font-size: 12.0pt;margin-bottom: 0.0px;"><span><span>Contact Us</span></span></h3> <span style="font-size: 12.0pt;"><span style="">PHEAA, State Grant and Special Programs – 1-800-692-7392 </span></span> </div><pd4ml-page-break><div class="container_title"><h1>Acceptable Use Agreement</h1></div><div class="container_content"><h2 style="color: rgb(0,76,115);"><span style="font-size: 12.0pt;"><span style=""><b><span style="text-transform: uppercase;">Disclaimer</span></b></span></span></h2> <span style="font-size: 12.0pt;"><span style="">You have entered a Pennsylvania Higher Education Assistance Agency (PHEAA) owned network or system. This network or system is provided for authorized use only to those individuals or organizations with a proper purpose. Users have no explicit or implicit expectation of privacy. Any information placed in the network or system belongs to PHEAA and/or is subject to PHEAA’s security and privacy procedures. Any or all uses of this network or system and all files on this network or system may be intercepted, monitored, recorded, copied, audited, inspected, and disclosed to PHEAA, law enforcement personnel, and authorized officials of other agencies, both domestic and foreign. By using this system, the user consents to such activities at the discretion of PHEAA. Unauthorized or improper use of the system or the information stored, collected, and processed therein may result in administrative disciplinary action, criminal, and/or civil penalties. By continuing to use this system, the user indicates their awareness of and consent to these terms and conditions of use. LOG OFF IMMEDIATELY IF YOU DO NOT AGREE TO THE CONDITIONS STATED IN THIS WARNING.</span></span></div>
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Privacy & Security
Online Services Terms of Use
These ONLINE SERVICES TERMS OF USE (“TERMS OF USE”) state the terms and conditions that govern your use of the website(s), web services, web-based applications, and mobile applications (“Online Services”) offered by the Pennsylvania Higher Education Assistance Agency (PHEAA). By accessing or using any of the information, materials, or functions available on or through Online Services, you agree to and understand, and are legally bound by, these TERMS OF USE. PHEAA may amend or change the Online Services offered, or these TERMS OF USE, from time to time, at PHEAA’s sole discretion, by posting updated terms and conditions within Online Services or by providing written notice to you by email, through a website, or U.S. Mail. You agree to be bound by any modifications, changes, or revisions made by PHEAA to the Online Services or to these TERMS OF USE upon the date of their modification, change, or update by PHEAA. You agree that you are responsible for reviewing these TERMS OF USE regularly, and your continued use of Online Services constitutes your acceptance of any modifications, changes, or revisions to Online Services or these TERMS OF USE.
These TERMS OF USE are in addition to any other terms and conditions that may apply to accounts you have with PHEAA or to any other services or information provided by PHEAA. Where appropriate, please review those specific terms and conditions.
As used in these TERMS OF USE, “you” or “your” refers to you or to any other person you authorize to use Online Services on your behalf. “PHEAA” refers to PHEAA or any agent, designee, or contractor of PHEAA.
PHEAA intends for the information, materials, and functions contained on Online Services to be as current and accurate as possible but cannot guarantee and does not warrant the accuracy or reliability of the information, material, or functions available through Online Services. Any calculations, functions, or tools available on Online Services are intended only to provide estimates that may differ from actual amounts that are applicable to you or to your account.
Submission of any forms via Online Services does not automatically qualify you for financial aid or other requested action. PHEAA reserves the right to deny or invalidate requests, forms, or applications submitted. Any requests or submitted applications are subject to review and approval by PHEAA based on the applicable eligibility requirements.
Account Information, Password/Passphrase Protection, & Indemnification
Online Services include secure online and mobile tools that enable you to manage your account with us via the internet. If you create an online account, you are responsible for maintaining the confidentiality of any username and password/passphrase and for any and all activities that occur under your password/passphrase or account. You agree to protect and keep confidential your account information, user ID, password/passphrase, or any other means of accessing your online account or any other information or content through PHEAA’s Online Services, as applicable. You also agree to immediately notify PHEAA of any unauthorized use of your account or any other breach of security known to you regarding your account or use of PHEAA’s Online Services by phone at 1-800-233-0557. If you disclose any of the foregoing information, you assume all risks and losses associated with such disclosure. If you permit any other person to access your account or your account information, user IDs, password/passphrase, or any other means of accessing your account, you are responsible for any resulting transactions or activities. Upon receipt of information or evidence regarding unauthorized access, PHEAA may block or temporarily prevent access to your account until the access problem can be resolved. You agree to indemnify, defend, and hold harmless PHEAA, its directors, officers, employees, and agents from and against all losses, expenses, damages, and costs, including reasonable attorney fees, arising out of or relating to your use of Online Services or use by any other person accessing Online Services using your username and password/passphrase or other means of account access. PHEAA reserves the right to terminate your online account access after an extended period of inactivity.
Consent for Services & Data Retention
Your use of certain services will serve as your consent for PHEAA to use and store the information necessary in order to perform the services.
For example:
Choosing to opt-in to allow PHEAA to remember your device identifier for identity management will serve as your consent to provide that service and store your device identifier.
Your provision of your mobile phone number during the account creation and recovery process will serve as your consent to permit PHEAA to contact you as described in the
Text Messaging (SMS) or MMS Terms
section below. You may revoke this consent by contacting PHEAA by phone at 1-800-692-7392 or through student portal. Additional terms related to Text Messaging and MMS can be found below.
Limitations on Use
Users shall not transmit any material or information to Online Services that is abusive, threatening, racist, indecent, false, libelous, defamatory, obscene, profane, or solicitous, infringes on any copyright or other proprietary rights of any other person or entity, or otherwise could result in civil or criminal liability under the law. Users shall not abuse or harass another person through Online Services. Users are responsible for respecting and adhering to state, federal and international laws at all times with respect to their use of Online Services. Any attempted violation of law may result in criminal or civil litigation against the offender by PHEAA or any proper authority. PHEAA will fully comply with applicable authorities to provide any information necessary for the litigation process. PHEAA reserves the right to suspend, block, and/or revoke access to Online Services for any User who violates these Terms of Use.
Security of Transmissions
There may be security, transmission, or other risks associated with use of the internet and Online Services and you expressly assume any and all such risks. You are responsible for obtaining all software, hardware, or other equipment necessary to use Online Services, including, without limitation, the use of up-to-date web-browsers and appropriate encryption, antivirus, anti-spyware, and internet security software. Online Services may contain encryption methods that are not supported by all browsers. If you are not using a browser that supports 128-bit encryption, you may be unable to view all the information and materials contained in Online Services.
Intellectual Property Notices
Except where otherwise expressly noted in these TERMS OF USE or within the content of Online Services, the contents of Online Services, including, but not limited to, graphics, icons, text, screens, software, and overall appearance of Online Services, are the sole and exclusive property of PHEAA or exclusively licensed by PHEAA and are protected by United States copyright and trademark laws. The posting of the contents of Online Services is not a waiver of any of PHEAA’s proprietary rights, including, but not limited to, copyrights, trademarks, service marks, patents, and other intellectual property, nor a transfer by implication, estoppel, or otherwise of any such rights or of any license to you or to any third party.
Children’s Online Privacy Protection Act
Consistent with the Children’s Online Privacy Protection Act (COPPA), PHEAA will not knowingly collect or retain information submitted by children under the age of 13. If PHEAA learns that PHEAA unknowingly collected personally identifying information from children under 13 years of age, PHEAA will immediately take all reasonable measures to delete the information from PHEAA’s computer systems and all other data systems.
Third-Party Links & Resources
Online Services contains links to other internet sites and resources that are not related to or controlled by PHEAA. PHEAA assumes no responsibility or liability for any errors or omissions in the material or information available on or through such other internet sites or resources. The existence of such links is not an endorsement by PHEAA of such internet sites or the resources, contents, or operators thereof. In addition, such other internet sites and resources may provide less security than PHEAA. Your access to and use of such internet sites and resources is at your own risk.
Personal Data Collection & Privacy
For information on how PHEAA collects personal information, and uses and shares such information, see PHEAA’s Online Privacy Policy and PA State Grant Rights and Responsibilities Certification Document.
Warranties Disclaimer
ONLINE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND INFORMATION, MATERIALS, AND FUNCTIONS MADE AVAILABLE ON ONLINE SERVICES, IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PHEAA MAKES NO REPRESENTATIONS, ENDORSEMENTS, OR WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY WEBSITE OPERATED BY A THIRD PARTY. YOU ACKNOWLEDGE AND AGREE TO USE ONLINE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND INFORMATION, MATERIALS, AND FUNCTIONS PROVIDED BY PHEAA (INCLUDING THIRD-PARTY INFORMATION, MATERIALS, FUNCTIONS, PRODUCTS, AND CONTENT) AT YOUR SOLE RISK, AND FURTHER ACKNOWLEDGE AND AGREE THAT PHEAA DOES NOT GUARANTEE AND DOES NOT WARRANT THAT YOUR ACCESS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE OR THAT THE ONLINE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, AND INFORMATION, MATERIALS, AND FUNCTIONS ACCESSIBLE FROM ONLINE SERVICES, WILL BE FREE OF COMPUTER VIRUSES OR OTHER MALICIOUS, MISCHIEVOUS, OR DESTRUCTIVE PROGRAMMING. PHEAA RESERVES THE RIGHT TO CHANGE, MODIFY, ADD, OR REMOVE PORTIONS OF ONLINE SERVICES AT ANY TIME, FOR ANY REASON AND WITHOUT PRIOR NOTICE TO YOU.
Damages
PHEAA shall not be liable for any loss, injury, or damages, whether special, direct, indirect, incidental, or consequential, including but not limited to, loss of revenues, opportunities, profits, or data, whether arising from or related to any action in contract, negligence, tort, or otherwise, which may result from your use of Online Services or the material and information contained herein or in connection with any failure of performance, error, omission, interruption, delay in operation or transmission, computer virus, malicious code, line system failure, loss of data, loss of use, or other defect related to Online Services, even if PHEAA is aware of the possibility of such damages.
Choice of Law
Your access to and use of Online Services and these TERMS OF USE shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to the conflict of laws thereof, and the laws of the United States of America. The venue for any proceeding regarding these TERMS OF USE shall be in a court with competent jurisdiction over PHEAA in Dauphin County, Pennsylvania.
Text Messaging (SMS) or MMS Terms
By providing your mobile phone number as an account recovery method, you consent to receive a text message with a verification code as a second factor when signing into your online account from an unrecognized device. The frequency of text messages you receive will vary depending on the frequency by which you use your online account or require verification codes to assist with username and/or password/passphrase recovery. By agreeing to allow PHEAA to contact you on your mobile number(s), you may receive text messages regarding general account information, the frequency of these messages depends on account status. Message and data rates may apply, and carriers are not liable for delayed or undelivered messages. You can unsubscribe at any time by texting STOP.
Miscellaneous Terms
To the extent any portion of these TERMS OF USE are determined to be unenforceable by a court of competent jurisdiction, such portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and these TERMS OF USE as so modified, shall remain in full force and effect. No waiver by PHEAA of any right or term or provision of these TERMS OF USE will be deemed a waiver of any other right, term or provision of these TERMS OF USE at that time or a waiver of that or any other right, term, or provision of these TERMS OF USE at any other time.
Modification
PHEAA may modify the TERMS OF USE at any time. In the event PHEAA makes any material changes the TERMS OF USE, users will be able to view the changes on PHEAA’s website. The most recent policy is available through PHEAA’s websites and any questions about the TERMS OF USE can be directed using of the below contact numbers.
Contact Us
PHEAA, State Grant and Special Programs – 1-800-692-7392
